The China Edition #1: Alpine White's Growth in the Chinese Market - A Delicate but Sustainable Approach
Amy Weng • September 10, 2024
"The China Edition" series provides insights into Swiss companies that have entered the Chinese market, highlighting their challenges, strategies, and success stories within the world’s largest consumer market.
In this first edition, we explore Alpine White, a Swiss oral care brand founded by brothers Reto and Alexander Wälchli in 2014. Alpine White offers a safer teeth-whitening alternative, developed with Swiss dental experts. By 2021, they have decided to enter the Chinese market, establishing a successful presence on T-Mall Global and key social media platforms like RED, WeChat and Weibo. And they have many more exciting plans to expand in China. This article explores their decision to enter the Chinese market early, the challenges they faced, and the lessons learned along the way.
Navigating the Complexities of the Chinese Market
Entering the Chinese market is not without its challenges. Here are hurdles Alpine White had to navigate:
- High Competition: The Chinese beauty and personal care market is extremely competitive, with numerous global brands fighting for consumer attention.
- Sophisticated Consumers: Chinese consumers are well-informed and trend-savvy, making them adept at finding the best products and deals.
- Dynamic Marketing: The fast-paced nature of trend development in China demands that brands continually adapt their marketing strategies to stay relevant.
Achieving Sustainable Growth in China
To succeed in the competitive Chinese market, Alpine White had a clear strategy to address the challenges they faced. By focusing on key priorities, they built a strong foundation and adapted effectively to the local landscape, ensuring steady progress and growth.
1. Targeting a Niche Market
- Identifying Market Gaps: Alpine White recognized a gap in the Chinese market for high-quality, specialized teeth-whitening products. By focusing on solutions tailored for sensitive teeth, they addressed a specific need that was not being adequately met.
- Leveraging Swiss Quality: The brand capitalized on the strong reputation of Swiss-developed products, known for their safety, reliability, and premium quality. This helped Alpine White differentiate itself in a crowded market and appeal to Chinese consumers who value premium products.
- Consumer Education: Recognizing that introducing a new product category requires building trust, Alpine White invested in educating consumers about the benefits and proper use of their products. This was crucial in fostering understanding and acceptance among their target audience.
2. Identifying the Target Audience
- Focused Targeting: Instead of competing with large brands for mass exposure, Alpine White adopted a reverse funnel approach. They conducted targeted marketing tests to identify and refine their ideal consumer base.
- Influencer Collaborations: Partnering with influencers and Key Opinion Consumers (KOCs) who aligned with their brand values, Alpine White was able to build credibility and effectively communicate their brand’s message to the right audience.
- Long-term Strategy: Understanding that building a loyal customer base takes time, Alpine White committed to a sustained and patient marketing approach.
3. Maintaining an Agile Approach in China
- Continuous Experimentation: Alpine White embraces a mindset of ongoing learning and adaptation, recognizing that not all strategies will succeed but viewing each attempt as a learning opportunity.
- Market Response: They keep a close eye on consumer feedback and competitors’ strategies. The brand maintains agility, allowing them to quickly adjust their strategies in response to new developments.
- Act Quickly: Their ability to respond rapidly and accurately to market changes has been crucial to their success.
Key Takeaways: Why is Alpine White successful in China?
- Deep Market Knowledge: Alpine White identified a critical gap between existing offerings and consumer needs in China. By addressing the demand for teeth whitening solutions that are gentle on sensitive teeth, they met a significant market need.
- Innovative Product: By leveraging their Swiss heritage, Alpine White created a high-quality product that resonated with Chinese consumers. The emphasis on Swiss quality helped differentiate their offering in a crowded market.
- Strategic Use of Social Commerce: In a market where digital presence is crucial, Alpine White excelled by testing various social media (RED, WeChat, Weibo) and e-commerce channels (T-Mall Global, Douyin) to discover what resonated best with their audience. Their agility and willingness to continuously adapt their strategy ensured they stayed ahead of the curve in a fast-evolving digital landscape.
Wrapping up, Alpine White’s success in China highlights the value of a sustainable and strategic approach to market entry. Rather than pouring vast amounts of resources into a single platform or strategy, they adopted a measured, data-driven method. By carefully testing and refining their efforts across various channels, they were able to identify what truly resonated with their target audience. This approach not only minimized risk but also allowed them to build a solid foundation for long-term growth. Alpine White's experience underscores the importance of adaptability, thorough market understanding, and strategic decision-making in achieving success in a competitive environment like China. Their journey offers valuable lessons for other companies looking to enter and thrive in this dynamic market.
At Think East, we help brands build a strong presence in the competitive Chinese market. We evaluate your sector, analyze competitors, and identify what your product needs to succeed. Our team crafts a branding strategy to connect with your audience, boost visibility, and build trust. From refining messaging to choosing the right platforms and collaborations, we offer the expertise needed to thrive in China.
Stay tuned for our next China Edition, and connect with us on LinkedIn or via email—we’d love to hear your thoughts and questions.
See you next time!
Whoever has visited China, no matter how big or small the city, will have observed one thing: Chinese elderly women line dancing in public plazas to loud Chinese pop songs blaring out of big speakers. Even late at night, the Chinese aunties dance in big groups and spend time together. Anyone who has spent some time in China will also have noticed the ubiquitous outdoor fitness parks where elderly men casually crank out pull-ups as if they’re competing in a world championship, staying fit with whatever equipment happens to be available. Furthermore, China’s “silver economy” providing products and services for the elderly is estimated at ~7 trillion yuan (~CHF 800 billion) as of 2023 and projected to reach ~30 trillion yuan (~CHF 3.4 trillion) by 2035. Such observations are in stark contrast to the Swiss landscape: Elderly are mostly seen running errands before they disappear back into their house or apartment. While some take to the mountains for hiking, everyday public life remains largely age-neutral, with older generations mostly out of sight. Beyond walking or hiking, it is uncommon to see elderly people dancing or exercising openly in public spaces. But why are the two cultures so different in how elderly find their space in society? The contrast isn’t accidental; it’s the result of history, urban design, social norms, and how each society understands aging itself. First, public space plays a very different role. In China, dense urban living and a long tradition of communal life mean that plazas, parks, and courtyards function as extensions of the home. Dancing, tai chi, or using outdoor fitness equipment is not seen as “performative” or unusual; it’s simply how one belongs to the community, and elderly people are encouraged to be part. In Switzerland, by contrast, private space is larger and more protected. Social life is more likely to move indoors or into organized clubs, and being loudly visible in public can feel intrusive rather than communal. Second, cultural attitudes toward collectivism versus privacy matter. Chinese society has deep collectivist roots. Group activities, especially among older generations, feel natural and comforting. Swiss culture places a much higher value on privacy, individual boundaries, and not “disturbing” others. Third, infrastructure and policy reinforce these norms. China has deliberately invested in free, accessible outdoor fitness parks and large plazas, especially since the 1990s. Switzerland invests heavily in nature access and healthcare, but far less in everyday, informal social infrastructure for the elderly.
While the Chinese electric vehicle (EV) giant BYD is often the focus of European market analysis, a new competitor has already quietly entered the continent. XPENG, a technology-driven EV manufacturer, has identified Europe as the centre piece for its long-term global growth. Since 2021, XPENG has pursued European expansion. Switzerland, despite its small population, has emerged as one of XPENG’s earliest and most strategically symbolic European markets. In this article I analyse XPENG’s European strategy through the specific lens of its Swiss market launch, leveraging corporate announcements, partnership disclosures, and industry analysis from 2024 to today. Moving beyond the rhetoric of “disruption,” I examine the practical, multidimensional drivers behind XPENGs expansion: Strategic Market Choice: Why Switzerland Became XPENG’s Most Recent Key Market XPENG’s Brand Strategy and Key Differentiators: Premium AI-driven EVs Supply Chain Considerations: Local Production in Austria, The Move That Changed Everything Swiss Go-To-Market Strategy: Distribution and Trust Future Considerations and Big Picture: XPENG’s European Future, Geopolitical Considerations 1. Strategic Market Choice: Why Switzerland Became XPENG’s Most Recent Key Market XPENG kicked off its European expansion in 2021, entering markets with established EV adoption, such as Norway, Sweden, the Netherlands, and Denmark. The company deepened its continental presence in 2024 by launching in the key automotive hubs of Germany, France, the UK, and Italy. Now, as of late 2025, XPENGs strategy focuses on rapid European market expansion to achieve comprehensive European coverage. A significant new market in this phase is Switzerland. Unlike the Nordic nations, which are recognised leaders in EV adoption, Switzerland has a different market profile, characterised by high purchasing power but more moderate EV penetration (see Graph 1). This raises a key strategic question: why would XPENG prioritise Switzerland as an early and important market? Switzerland is a small country and not an EV-heaven like the Nordics (see Graph 1). So what makes Switzerland a strategic choice for XPENG? My analysis suggests three primary factors that make Switzerland a strategically attractive entry point for XPENG: High EV Adoption Rate: Switzerland is a logical next step in XPENG’s market expansion. As shown in Graph 1, the country has one of the highest electric vehicle adoption rates in Europe, following closely behind the Nordic markets where XPENG first established its European presence. By entering Switzerland, the company directly targets a large customer base that is already familiar with and receptive to electric mobility, reducing the need for extensive consumer education on EV technology. Absence of a Domestic Auto Industry: Switzerland lacks a significant domestic car manufacturing sector compared to Germany or France, where XPENG is already active. Consequently, XPENG enters a market largely free from the protective industrial policies or legislative measures often designed to shield local automakers from international competition. This creates a more open and less politically complex competitive landscape. Strong Purchasing Power and Premium Market Affinity: The Swiss market aligns well with XPENG’s premium positioning. Data indicates that Swiss consumers are accustomed to new car prices in the range of CHF 60,000 and above, which corresponds directly with XPENG’s pricing strategy. Furthermore, the market exhibits a strong and sustained preference for premium automotive brands, with BMW, Audi, and Mercedes-Benz consistently holding large market shares. This consumer behaviour toward high-value vehicles provides a favourable environment for XPENG to position itself as a technology-focused alternative within the premium segment.
When On entered the Chinese market in 2018, it followed a traditional B2B wholesale model, focusing on wholesale distribution. By 2021, the brand started shifting toward direct-to-consumer (D2C) retail , preparing for standalone stores. Then, COVID-19 disrupted expansion plans, delaying progress until 2023, when On was finally able to accelerate its retail growth. How did a Swiss sports brand establish itself in China so quickly and compete with industry giants like Nike and Adidas? Instead of relying solely on product sales, On built a running culture. The brand positioned itself around community, performance, and innovation, creating a lifestyle-driven experience while maintaining its strong athletic identity. 2024: A Year of Expansion & Engagement Last year, On introduced a series of campaigns and retail activations that reinforced its presence in China: March – "Dream" campaign launch with a focus on music June – Collaboration with Loewe, combining innovation and fashion August – Opened new stores in Hong Kong, Wuhan, and Nanjing December – Launch of Cloudboom Strike LS, a high-performance running shoe for marathoners Shanghai Running Community Store: A Minimalist Hub for Runners At its West Bund flagship store , On took a different approach to retail. Rather than creating a traditional shopping experience, the store was designed as a community hub for runners . The space feels more like a gathering point for athletes than a commercial store. One of the store’s key activations was the exclusive Cloudboom Strike LS shoe release , limited to 48 pairs . These shoes were given to athletes, with a few left in-store for runners to test. This initiative strengthened On’s connection with dedicated runners and reinforced its reputation as a brand built for performance. How On Activated the Community at West Bund: Influencer & PR Strategy – Sports media and dedicated athletes took center stage instead of traditional KOL-heavy promotions. Cloudboom Strike LS Shoe Activation – Professional runners engaged directly with the product. Panel Discussions with Athletes – Conversations around running performance and innovation. Community Spaces & Benefits : 10 running groups with over 200 participants Changing rooms & free shoe rentals for trial runs Pet-friendly facilities for runners with dogs By focusing on engagement rather than direct sales, On built strong connections with the running community, strengthening brand loyalty and authenticity. What's Next? On is expanding its community-driven approach with: More localized running events & meetups More experiential store openings designed for interaction Expansion beyond running into sports like tennis Shanghai Spring Pop-Up – An activation promoting CloudTec Phase® technology through immersive design. On’s strategy in China goes beyond retail, turning stores into spaces where runners can meet, test products, and connect with the brand. At Think East, we keep you updated on the strategies brands use to succeed in China’s dynamic market. If you’re a new brand looking to enter the Chinese market or refine your approach, reach out to us. We’re here to help you craft a strategy that works for your goals. Stay tuned for our next post, and connect with us on LinkedIn or via email—we’d love to hear your thoughts and questions. See you next time!